User Service

Complaints and Consultations
In order to continuously improve expressway operation service measures, improve operation service quality, and listen to the voices of drivers and passengers, Shenzhen Expressway Group Co., Ltd. expressway operation management complaint and consultation mailbox and contact information are now announced as follows.
Mailing address: Floor 2-4, Podium Building, Jiangsu Building, Yitian Road, Futian District, Shenzhen, Guangdong Province, China
E-mail address: yingyun@sz-expressway.com
Tel: 0755-88863833 / 0755-88833118
Postal code: 518026
Complaint telephone number for payment of small and medium-sized enterprises and wages of migrant workers: 0755-88833118
Anti-fraud Report
In order to establish an independent channel to obtain information about fraud risks in a timely manner, the Audit Committee of Shenzhen Expressway Group Co., Ltd. has decided to establish an independent reporting mailbox. Reporters can send the report to The chairman of the audit committee reported suspected fraud.
Mailing address of the Audit Department: Floor 2-4, Podium Building, Jiangsu Building, Yitian Road, Futian District, Shenzhen, Guangdong Province, China (518026)
Email address of the Audit Department: audit@sz-expressway.com
The 8th Audit Committee Chairman Mr. Bai Hua Email address: xvfeiyibai@qq.com
Tel: 0755-82853373
Discipline Inspection Report
In order to give full play to the role of social supervision, broaden the channels for disciplinary inspection and supervision of letters and visits, and meet the needs of the masses for reporting, complaints, and criticisms, the contact information of the Disciplinary Committee of Shenzhen Expressway Group Co., Ltd. is now announced as follows:
Discipline Inspection and Supervision Office Mailing Address: Floor 2-4, Podium Building, Jiangsu Building, Yitian Road, Futian District, Shenzhen, Guangdong Province, China (518026)
Discipline Inspection and Supervision Office Email Address: jijian@sz-expressway.com
Tel: 0755-82853322
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